Meet the Childhope Team

Childhope Philippines Foundation, Inc. is registered non-government organization in the Philippines. We operate the website www.childhope.org.ph (the Website).

These are the Terms and Conditions which govern each use you make of the donation payment services provided through the Website.

These Terms and Conditions apply separately to each single donation that you make. Except as provided for in section 6, ‘Monthly Donations’, and unless specified by you, they do not form a contract allowing for future or successive transactions to be set up. By confirming on the Website that you wish to make a donation you agree to be bound by these Terms and Conditions for that donation.

(1) The donation services
We will use your donation at our discretion but within our stated charitable objectives.

All payments through the Website are to be made by payment card or via PayPal.

Once you confirm to us through the Website that you wish to proceed with your donation your transaction will be processed through our payment services provider, PayMongo. By confirming that you wish to proceed with your donation you authorize PayMongo to request funds from your credit, debit, or PayPal card provider.

(1a) For Recurring Donations
By agreeing to recurring payments, the cardholder authorizes PayMongo to automatically deduct payment from the given credit/debit card account until he/she revokes such authorization. The payments shall be charged at the start of each billing cycle, which shall be dependent on the agreed products/plans. After the processing of payment, the Merchant shall reach out to the cardholder if his/her payment is successful or not. PayMongo shall not be held liable for the Merchant’s failure to notify the cardholder regarding the payment status. The cardholder further acknowledges and agrees that the billing cycle and amount to be deducted are dependent on the instructions made by the Merchant to PayMongo.

This stipulation doesn’t apply to one-time donation.

(2) Unauthorized card use
If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider.

(3) Information from you
Before we can process a donation you must provide us with (i) your name, address and email address; and (ii) details of the credit or debit card that you wish to use to fund the donation. We will use this information to process your donation. It is your responsibility to ensure you have provided us with the correct information.

When you submit your payment details, these details will be transferred to our payment provider, PayMongo, and your payment data will be collected and processed securely by them. You should make sure that you are aware of’s terms and conditions, which are different from our own, to ensure that you are comfortable with how they will process your personal data before you make a donation.

We won’t share your personal details with any other third party other than is set out in our Privacy Policy. Our Privacy Policy forms part of these Donation Payment Terms and Conditions and by agreeing to these Terms and Conditions you are also agreeing to the way we use and protect your personal information in line with our Privacy Policy.

(4) Refund policy
If you make an error in your donation please contact us either by email at igivehope@childhope.org.ph, by phone at +639171005303, 561-7118, or by post at 1640 Sulu St., corner San Lazaro St., Brgy. 340, Zone 34, Sta. Cruz, Manila and a full refund will be made to you in 30 working days.

(5) Monthly donations
These Donation Payment Terms and Conditions will only apply to successive donations made through the Website where you have set up a monthly donation. When you set up a regular donation you will be scheduling a series of donations to be made on the day of the month that you choose until further notice. You agree that these Terms and Conditions will apply to each of the donations in that series.

By confirming that you wish to proceed with a monthly donation you authorize our payment service provider PayMongo to request funds from your credit or debit card on the day of each month that you set.

To cancel your regular donation please contact us at info@mentorinternational.org.

(6) General
We reserve the right to amend these Donation Payment Terms and Conditions at any time.

These Donation Payment Terms and Conditions are governed by Philippine law and are subject to the exclusive jurisdiction of the Philippine courts.